Privacy Policy
We value your trust. This policy outlines how OneMunch collects, uses, and protects your data alongside our commitment to quality service.
Last Updated: February 2026
1. Information We Collect
At OneMunch, we collect information primarily to process orders and improve your experience. This includes:
- Personal Information: Name, email address, phone number, and shipping/billing address provided during inquiries or checkout.
- Business Information: Company name, GSTIN, and business type (e.g., Hotel, Cafe, Corporate) for B2B verification.
- Usage Data: Information on how you access and use our website, including device type and browser version.
2. How We Use Your Information
Your data is used strictly for legitimate business purposes:
- Processing and fulfilling your bulk orders seamlessly.
- Communicating order status, shipping updates, or addressing inquiries.
- Improving our website functionality and product offerings based on analytics.
- Sending relevant updates about new flavours or seasonal corporate gifting catalogs (you can opt-out anytime).
3. Data Protection & Security
We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers, and we do not sell, trade, or rent your personal identification information to others. Payment transactions, if any, are processed through secure, encrypted gateways.
4. Cookies
Our website uses cookies to enhance your browsing experience. These small data files allow us to remember your preferences and understand how you interact with our site. You can choose to disable cookies through your browser settings, though this may affect some site functionalities.
5. Third-Party Services
We may employ third-party companies (such as logistics partners like Delhivery or ShipRocket, and analytics providers) to facilitate our service. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us: